PRIVACY POLICY

This Privacy Policy describes how Marrowlight ("Company", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from https://marrowlight.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

1. INFORMATION WE COLLECT

We collect information that you provide directly to us, information we obtain automatically when you use our Services, and information from third-party sources. The types of information we may collect include:

Personal Information You Provide

When you use our Services, we may collect the following personal information from you:

• Contact information (name, email address, phone number, mailing address)
• Business information (company name, job title, industry)
• Account credentials (username, password)
• Payment information (credit card details, billing address)
• Marketing preferences and communication history
• Any other information you choose to provide through forms, surveys, or correspondence

Automatically Collected Information

When you access or use our Services, we automatically collect certain information, including:

• Device information (IP address, browser type, operating system)
• Usage information (pages visited, time spent, links clicked)
• Location information (general geographic location based on IP address)
• Cookies and similar tracking technologies

Information from Third Parties

We may receive information about you from third-party sources, such as social media platforms, marketing partners, data analytics providers, and publicly available sources. This information may be combined with information we collect directly from you.

2. HOW WE USE YOUR INFORMATION

We use the information we collect for various purposes, including to:

• Provide, maintain, and improve our Services
• Process transactions and send related information
• Send you technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and customer service requests
• Communicate with you about products, services, offers, and events
• Monitor and analyze trends, usage, and activities in connection with our Services
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Personalize and improve your experience with our Services
• Facilitate contests, sweepstakes, and promotions
• Carry out any other purpose described to you at the time the information was collected

3. HOW WE SHARE YOUR INFORMATION

We may share your personal information in the following circumstances:

Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency), or to protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or others.

With Your Consent

We may share your information with third parties when you give us consent to do so.

4. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar tracking technologies to collect information about your browsing activities and to distinguish you from other users of our Services. This helps us provide you with a better experience and to improve our Services.

Cookies are small data files stored on your device. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until deleted or until they reach their expiration date).

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.

We may also use web beacons, pixel tags, and other tracking technologies to collect information about your interactions with our Services and emails, such as whether you opened an email or clicked on a link.

5. THIRD-PARTY SERVICES AND LINKS

Our Services may contain links to third-party websites, services, and applications. We are not responsible for the privacy practices or content of these third parties. We encourage you to read the privacy policies of every website you visit.

We may use third-party services for analytics, advertising, and other purposes. These third parties may use cookies, web beacons, and other technologies to collect information about your use of our Services and other websites.

6. DATA SECURITY

We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage. These measures include encryption, access controls, and secure data storage.

However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security. You are responsible for maintaining the confidentiality of your account credentials.

7. DATA RETENTION

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

8. YOUR RIGHTS AND CHOICES

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: You may request access to the personal information we hold about you.
• Correction: You may request that we correct inaccurate or incomplete information.
• Deletion: You may request that we delete your personal information, subject to certain exceptions.
• Opt-out: You may opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.
• Data portability: You may request a copy of your personal information in a structured, commonly used format.

To exercise any of these rights, please contact us using the information provided at the end of this Privacy Policy. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

9. CHILDREN'S PRIVACY

Our Services are not directed to children under the age of 18, and we do not knowingly collect personal information from children. If we learn that we have collected personal information from a child without parental consent, we will take steps to delete that information. If you believe we have collected information from a child, please contact us immediately.

10. CALIFORNIA PRIVACY RIGHTS

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) regarding your personal information. These rights include:

• The right to know what personal information we collect, use, disclose, and sell
• The right to request deletion of your personal information
• The right to opt out of the sale of your personal information (we do not sell personal information)
• The right to non-discrimination for exercising your CCPA rights

To exercise these rights, please contact us at [email protected] or call us at +1 (813) 625-9622. We will verify your identity before processing your request.

11. INTERNATIONAL DATA TRANSFERS

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the information to the United States and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

12. DO NOT TRACK SIGNALS

Some web browsers have a "Do Not Track" (DNT) feature that lets you tell websites you visit that you do not want to have your online activities tracked. At this time, we do not respond to DNT signals.

13. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or by posting a notice on our Site prior to the effective date of the changes. We encourage you to review this Privacy Policy periodically to stay informed about our information practices. Your continued use of our Services after the effective date of the revised Privacy Policy constitutes your acceptance of the changes.

14. CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

By using our Services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.